OEM/ODM/ordering process
TOP quality
Core value
- 。Professional teamWith 30 years of experience, we continuously innovate and develop to deliver precise solutions that meet our customers’ needs.
- 。Large-scale productionIn response to customer needs, we adapt production flows and line layouts to enable large-scale customization with efficient and personalized service.
- 。Consistent qualityFrom eco-certified materials to thorough inspection of every finished product, we maintain strict standards to ensure top-quality results at every stage.
- 。On-time deliveryWe streamline production for maximum efficiency and maintain consistent quality to ensure every order is delivered on schedule.
- 。Competitive pricingIn a highly competitive market, we deliver top-quality products at fair prices, creating win-win partnerships with our customers.
- 。Comprehensive after-sales supportWe respond promptly to any product concerns and provide complete customer support to build long-term trusted partnerships with customers.
How to order
step
1
Product consultation
We work with customers to discuss their needs and preferred styles, ensuring the product matches their vision.
step
2
Product proposal
We create product proposals based on earlier discussions to meet the customer’s needs.
step
3
Product confirmation
We review and confirm the style, quantity production process and all details with the customer.
step
4
Pricing approval
The contract is finalized once the customer approves of the pricing quotes.
step
5
Paid sample
Once the order process is confirmed, we proceed the samples and prepare the production after the payment is received.
step
6
Mass production
Samples are typically completed within 3-7 business days, and full production within 10-14 business days. For large orders, delivery schedules are arranged separately.
step
7
Quality inspection
Products go through our QC department for careful inspection, ensuring they meet strict quality standards.
step
8
Order shipment
We hope you have a pleasant experience with your order.
Contact US
For any questions or concerns about our products, you’re welcome to contact us by phone or email, and we’ll be happy to provide guidance and support.
Contact US service@kaelan.com.tw
Contact US service@kaelan.com.tw
Professional service
Safe Process
Safe process
No detail is overlooked. We monitor every step of production and ensure all materials are safe and non-toxic.
Safeguard
Safeguard
We care about what you care about. Quality is ensured through strict in-house production oversight.
After-Sales
after-sales
We want every customer to have a positive experience. Our customer service team is available to help with any product concerns after purchase.
KAELAN*KAELAN*KAELAN*KAELAN