FAQ

1. Can you make me custom patch with my design?

Sure! You just need to send us your artwork (High resolution image) and provide the size, material and quantity. We will quote for you ASAP.

2. How long will it take to make sample  ? (woven, embroidered, dying sublimation patches)

The sample usually takes 3-5 business days to make. (Scan for approve via mail) Also, the mass production usually takes 2-3 weeks.

3. Can I revise my sample, after seeing sample? 

Yes, we provide 1~2 times for revising before approving.

4. Do you have MOQ ?

No, but more quantity more discounts. 

5. After I fille out a free quote, how soon can I expect a response?
We answer most quote requests within one business day. If you need an immediate response, however, simply fill out our contact form and then give us a call.

6. What if I want to cancel my order?
You may cancel your order, but a cancellation fee will apply.

7. What are the payment options available?

We provide PayPal and T/T.

1. What's the difference between embroidered, woven and dye sublimation patches?

Embroidery patches are created by stitching various colors of thread onto a substrate fabric (also known as twill).  We can achieve the greatest degree of dimension with embroidered patches. 
Woven patches are created using a loom and various colors of flexible yarns that are woven together to form the patches. 
Dye sublimated patches are created by dying the patch fabric. We use dyes that bond with the molecules of the fabric to produce a very detailed image.

2. Do you offer any special Backings?

Yes, we offer plastic backing, heat seal,  hook & loop, and self-stick backing.

3. How will I know if I'll like my patch design?
After confirming your order, we will create a sample of a new patch design and send you a photo of the sample for your approval.

4. Are the custom patches machine washable?
Yes. All custom patches are machine washable.

Even if you have never ordered patches before, we’ll walk you through the simple process and make sure the patches are exactly how you want them before you order.
We use the finest quality threads, twills, and workmanship, so your patches will be durable and will look great for years to come.

1. How long does my orders on my hand when ordering?

Usually, the turnround times is 12~14 days once the sample approving. 

2. How long does shipping take?

Normally, you will receive the package in 3-5 days. Shipping is via DHL/ TNT or others delivery you prefer.